Searching for hidden technological work


The findings of our 2-year research project which was funded by the AK Digifonds (Digitalisation Funds Work 4.0 of the Chamber of Labour, Vienna) is now available. We - Nadja Bergmann, Nicolas Pretterhofer, Janis Meißner and Edeltraud Haselsteiner - are an interdisciplinary team of researchers affiliated with L&R Social Research, Urbanity and TU Wien. Our inquiry made visible the digital competencies that frontline workers employ on a daily basis in order to keep supermarkets and chemist’s shops open and to ensure that old people receive risk-free care services at their homes. 

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